View Full Version : List of companies who have sent emails about Epsilon incident
04-03-2011, 05:35 PM
April 2, 2011
Dear HSN Customer,
HSN values your trust and wants to make you aware of a recent incident. We learned from our email provider, Epsilon, that limited information about you was accessed by an unauthorized individual or individuals. This information included your name and email address and did not include any financial or other sensitive information. We felt it was important to notify you of this incident as soon as possible. We apologize for any inconvenience and have outlined below a number of email safeguards to help ensure your privacy online.
04-03-2011, 05:41 PM
I got Kroger's and another one yesterday. I can't remember from who though. I think I deleted the email. :(
04-03-2011, 06:07 PM
Wags is supposedly on the list, too!!
04-03-2011, 06:08 PM
New York and Company- most of them are handled by the same company.
04-03-2011, 06:22 PM
Thanks, Courtney. That was who I got it from.
04-03-2011, 08:53 PM
I got the NY&Co one too. :( Too bad it's hitting all over.
04-04-2011, 10:40 AM
Bank customers warned after breach at Epsilon marketing firm
Citibank, JP Morgan Chase and the Kroger supermarket chain are warning customers that their names and e-mail addresses may have fallen into the wrong hands after someone broke into computer systems at e-mail marketing giant Epsilon.
Epsilon, whose other customers include Visa, Kraft, and Marriott International, acknowledged the incident in a brief statement Friday. "On March 30th, an incident was detected where a subset of Epsilon clients' customer data were exposed by an unauthorized entry into Epsilon's email system," Epsilon said. "The information that was obtained was limited to email addresses and/or customer names only."
Epsilon said it doesn't believe any other personal information was compromised, but it is now working with authorities on an investigation, a company spokeswoman said Friday.
Epsilon only learned of the breach on Wednesday and it is unclear yet how serious the issue is. On Friday, spokespeople for Chase and Epsilon declined to say much beyond their prepared statements.
In a letter to customers, Kroger said customer names and e-mail addresses were stolen. "As a result, it is possible you may receive some spam email messages," Kroger said. "We apologize for any inconvenience. Kroger wants to remind you not to open emails from senders you do not know. Also, Kroger would never ask you to email personal information such as credit card numbers or social security numbers. If you receive such a request, it did not come from Kroger and should be deleted," the letter states.
04-04-2011, 10:41 AM
geeze- wonder who is getting fired over this one? lol
Sounds like they need to really revamp their security!
Best Buy Reward Zone -
"Dear Valued Best Buy Customer,
On March 31, we were informed by Epsilon, a company we use to send emails to our customers, that files containing the email addresses of some Best Buy customers were accessed without authorization.
We have been assured by Epsilon that the only information that may have been obtained was your email address and that the accessed files did not include any other information. A rigorous assessment by Epsilon determined that no other information is at risk. We are actively investigating to confirm this.
For your security, however, we wanted to call this matter to your attention. We ask that you remain alert to any unusual or suspicious emails. As our experts at Geek Squad would tell you, be very cautious when opening links or attachments from unknown senders.
In keeping with best industry security practices, Best Buy will never ask you to provide or confirm any information, including credit card numbers, unless you are on our secure e-commerce site, www.bestbuy.com. If you receive an email asking for personal information, delete it. It did not come from Best Buy.
Our service provider has reported this incident to the appropriate authorities.
We regret this has taken place and for any inconvenience this may have caused you. We take your privacy very seriously, and we will continue to work diligently to protect your personal information. For more information on keeping your data safe, please visit:
Executive Vice President & Chief Marketing Officer
We have been informed by one of our email service providers, Epsilon,
that your email address was exposed by an unauthorized entry into that
provider's computer system. We use our email service providers to
help us manage the large number of email communications with our
guests. Our email service providers send emails on our behalf to
guests who have chosen to receive email communications from us.
We regret that this incident has occurred and any inconvenience this
incident may cause you. We take your privacy very seriously, and we
will continue to work diligently to protect your personal information.
We want to assure you that your email address was the only personal
information we have regarding you that was compromised in this
As a result of this incident, it is possible that you may receive spam
email messages, emails that contain links containing computer viruses
or other types of computer malware, or emails that seek to deceive you
into providing personal or credit card information. As a result, you
should be extremely cautious before opening links or attachments from
unknown third parties or providing a credit card number or other
sensitive information in response to any email.
If you have any questions regarding this incident, please contact us
at (407) 560-2547 during the hours of 9:00 am to 7:00 pm (Eastern Time)
Monday through Friday, and 9:00 am through 5:00 pm (Eastern Time)
Saturday and Sunday.
04-04-2011, 04:44 PM
I got one from Tivo also.
http://www.securityweek.com/massive-breach-epsilon-compromises-customer-lists-major-brands - "Epsilon sends over 40 billion emails annually and counts over 2,500 clients, including 7 of the Fortune 10 to build and host their customer databases."
04-04-2011, 05:38 PM
Target.com got hit too
04-04-2011, 07:07 PM
I got an email from WAGs just now, they got hit too
04-04-2011, 08:28 PM
To our valued guests,
Target’s email service provider, Epsilon, recently informed us that their data system was exposed to unauthorized entry. As a result, your email address may have been accessed by an unauthorized party. Epsilon took immediate action to close the vulnerability and notified law enforcement.
While no personally identifiable information, such as names and credit card information, was involved, we felt it was important to let you know that your email may have been compromised. Target would never ask for personal or financial information through email.
Consider these tips to help protect your personal information online:
Don’t provide sensitive information through email. Regular email is not a secure method to transmit personal information.
Don’t provide sensitive information outside of a secure website. Legitimate companies will not attempt to collect personal information outside a secure website. If you are concerned, contact the organization represented in the email.
Don’t open emails from senders you don’t know.
We sincerely regret that this incident occurred. Target takes information protection very seriously and will continue to work to ensure that all appropriate measures are taken to protect personal information. Please contact Guest.Relations@target.com should you have any additional questions.
Vice President, Marketing and Guest Engagement
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