My first letter to a company

[lh150107]

I know many of you have done this, but I did it for the first time and was so excited to get this back:

Dear Lauren,

Thanks for visiting our website and taking the time to tell us how much you enjoy Ore-Ida Sweet Potato Fries.

We certainly will forward your comments to our Management -- they'll be delighted to hear what you had to say. Our dedicated marketing, research, and advertising staffs are continually working to introduce new products and state-of-the art packaging to the marketplace. We hope that the results of these efforts have made many of our products favorites in your home.

We appreciate your kind words. As a way of thanking you for your continued patronage, we are sending coupons to you through the regular postal mail. These should arrive within the next 2 weeks. In the meantime, if you have any questions, feel free to contact us at 1-800-255-5750 - our regular office hours are 8:30 am until 6:00 pm (Eastern time), Monday through Friday.

Heinz Consumer Resource Center
Heinzconsumeraffairs@us.hjheinz.com


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[KarrenOliver]

Congrats to you!!

[Faith]

Yay!

Sometimes we're so quick to complain when we're unhappy, but I know companies appreciate compliments too. :)

[Delissa]

Yay! It's so fun to get a response! I agree with Tara, they are so generous when they receive a compliment!

[Tara]

Heinz coupons are nice to get since they don't offer them very much, congratulations!

[Allison]

I had written to them too about the sweet potato fries and I got several .75 off any ore-ida products. Sometimes a little compliment goes a long way.

[lh150107]

Thanks, everyone!!!

[stlcouponwizard]

time rewarded, great to hear

[KellyMarie]

I love writing to companies! Congrats Lauren!

I wrote to Farmland yearsa go and they send me coupons every 6 months now! And they are NED!!!!!!!

[Rasha]

Awesome! I never have complained and thanked them!

[Heather]

Yay congrats!

[Ldyjarhead]

Woo-hoo! I try to remember to thank companies when I get good service or love a product. It doesn't always pay off financially, but it still feels good to do.